1. No Show / Late Arrival

• No refund will be issued if a participant fails to attend or arrives late for an event or conference.

2. Dissatisfaction

• No refund shall be applicable if the participant is not satisfied with the content, delivery, or quality of the event or seminar.

3. Event Cancellation or Postponement

• If an event or conference is cancelled or postponed, participants will be informed via email or contact number provided at registration.

• If a participant cannot attend the rescheduled event, the paid amount will be refunded through the original payment source within 7–10 working days.

4. Duplicate Transactions

• If a participant accidentally makes duplicate payments for the same registration, one transaction amount will be refunded through the same payment method within 7–10 working days.

5. Transaction Fees

• Transaction fees charged by the payment gateway or bank are non-refundable.

• Such charges are borne by the cardholder.